Handmade leather footwear

Terms and Conditions

Last updated: February 2025

1. Introduction

Welcome to B & K Group (PHUSHA S'MOKOLO). These Terms and Conditions govern your use of our website and the purchase of footwear and related products. By using this site or placing an order, you agree to these terms.

2. Company information

B & K Group (PHUSHA S'MOKOLO) operates this online store. Contact: Moreleta Corner, Cnr Garsfontein Rd & Rubenstain Dr, Moreleta Park, Pretoria. Email: bandkgroupptyltd@outlook.com. Phone/WhatsApp: +27 78 237 6257.

3. Products and pricing

All prices are in South African Rand (ZAR) and include VAT where applicable. We reserve the right to correct pricing errors and to change prices without prior notice. Product images are for illustration; actual goods may vary slightly. We sell genuine leather and quality footwear as described on each product page.

4. Orders and quotations

Orders are not binding until we confirm availability and payment details. By requesting a quotation (PDF) and submitting it to us via email or WhatsApp, you are expressing interest to purchase. We will confirm stock, total amount, and payment instructions. Payment terms and delivery arrangements will be agreed at that stage.

5. Payment

Payment methods and terms will be communicated when we confirm your order. We do not process payment on this website; payment is completed via the method we agree with you (e.g. EFT, cash on collection) after quotation acceptance.

6. Delivery

Delivery options, costs, and timeframes depend on your location and will be confirmed with your order. Risk of loss passes to you upon delivery. We are not liable for delays caused by couriers or events outside our control.

7. Returns, refunds and warranty

Due to the nature of footwear, we do not offer refunds or returns unless the product is defective or not as described. Please check sizing and product details before ordering. Any warranty is limited to defects in materials or workmanship and will be handled on a case-by-case basis. Contact us for any issues.

8. Privacy

We use your name, email, phone, and address only to process orders and communicate with you. We do not sell your data. Feedback and chat messages may be stored for service improvement. By using the site you consent to this use.

9. Intellectual property

All content on this website (text, images, logo, PHUSHA S'MOKOLO branding) is owned by B & K Group and may not be copied or used without our written permission.

10. Limitation of liability

We are not liable for indirect, incidental, or consequential damages arising from use of the site or products. Our liability is limited to the purchase price of the product in question, except where law does not allow such limitation.

11. Governing law

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the courts of South Africa.

12. Changes

We may update these Terms and Conditions from time to time. The "Last updated" date at the top reflects the latest version. Continued use of the site after changes constitutes acceptance.

For questions about these terms, contact us at bandkgroupptyltd@outlook.com or +27 78 237 6257.

Privacy Policy

Last updated: February 2025

1. Who we are

B & K Group (PHUSHA S'MOKOLO) operates this website. Our contact details are in the footer: Moreleta Corner, Pretoria; bandkgroupptyltd@outlook.com; +27 78 237 6257.

2. Information we collect

We may collect: your name, email, phone, delivery address, and order or quotation details when you use checkout or contact us; product feedback you choose to send (including optional ratings); and messages you type in the on-site chat assistant (processed in your browser for help only unless you submit feedback through the form).

3. How we use your information

We use this information to prepare quotations, respond to enquiries, process orders when agreed, improve our service, and comply with law. We do not sell your personal information.

4. Storage and security

Your shopping cart may be stored locally in your browser (device only) until you clear it. Feedback you submit may be stored on our server to review and respond. We take reasonable steps to protect data we hold; no online transmission is completely risk-free.

5. Sharing

We may share information only as needed with delivery partners or payment channels you agree to, or if required by law. Links to WhatsApp or email providers open in your own apps or accounts—we do not control their privacy practices.

6. Cookies and similar technologies

This site is designed to work with minimal tracking. Essential functionality may use browser storage (e.g. cart). We do not use third-party advertising cookies on this site.

7. Your choices

You may contact us to ask what we hold about you, to correct details, or to request deletion where applicable and lawful. You can clear your local cart by emptying it in the site or clearing browser data for this site.

8. Changes

We may update this Privacy Policy. The “Last updated” date will change when we do. Continued use of the site after updates means you accept the revised policy.

Privacy questions? Email bandkgroupptyltd@outlook.com or call +27 78 237 6257.